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Operations Manager - Southend : Luxury Hotel

Job Summary

Job Title Operations Manager - Southend : Luxury Hotel
Job Ref NO1961
Location Essex
Immediate Start? No
Closing Date 14/01/2018
Working Term Permanent - Full-time
Salary £25000 - £30000 Per Annum Benefits
Date Advertised 14/01/2017

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Job, vacancy and employment details


Operations Manager - Southend : Luxury Hotel

Location: Southend

Salary: Salary 25k-30k DOE + Benefits


The Operations Manager is expected to be a strong part of the operations departments in the pursuit of excellence ensuring the best customer experience is consistently delivered throughout the guest?s stay, in line with operating standards


Someone proactive with Get up and GO!!
Someone with a fantastic personality who can develop and maintain relationships
Someone hard working and flexible with hours contacts


Key rooms and F&B experience is a must
Ensure smooth and efficient operations in all operational departments
Provide relevant operational support to areas when needed and provide overall advice and support to ensure consistent high standards throughout the operation
Regularly review F&B operating standards and menu engineering to ensure seasonal and demand led variations are taken into account
Take advantage of all revenue opportunities in order to maximise revenue and gross operating profit
Lead the hotel operation from the front with a visible presence in all areas and high level of guest visibility and contact
Take responsibility for operational guest complaints and handle accordingly
Ensure that hotel operation conforms to relevant UK legislation in all areas

Location: Southend

Salary: Salary 25k-30k DOE + Benefits

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